Business Operations and Controls

Job Description Summary

This firm is seeking a Business and Operations Controls professional to join their Administrative Operations team. Business and Operations Controls (BOC) will develop operational controls, assess operational risk, and drive continuous improvement for the business. BOC is responsible to partner with the business to document operational controls, liaise with operational teams, compliance, and legal to ensure the effectiveness of those controls, and ensure efficient communications, execution, and reporting between operational teams and governance stakeholders. This position will continuously assess and propose opportunities to enhance controls improvements and provide guidance to the business on design and application of key controls, procedures, and best practices.

Job Skills and Abilities

  • Experience in operational controls management and governance practices

  • Strong controls writing and testing experience

  • Strong private markets knowledge and aptitude for quick learning

  • Superior verbal and written communication skills; ability to articulate complex thoughts in a cogent, linear, and method-driven manner

  • Attention to detail; demonstrate an aptitude for detailed analysis, trend identification and a propensity to drive issues toward resolution

  • Demonstrated success as a change agent that possesses both relationship management, communication, and influencing skills across all levels of an organization

  • Self-motivated with strong organizational and time management skills

  • Pro-active, energetic, self-assured professional with high personal integrity and ability to develop good interpersonal relationships with others

Responsibilities

  • Partner with operational teams to document controls and oversight procedures and ensure effectiveness of those controls and procedures

  • Develop a framework to confirm delegated deliverables from operating affiliates and reporting process to senior committees/boards

  • Develop management metrics and reporting that will identify risk themes and provide for informed decisions

  • Implement processes to ensure appropriate analysis of incidents and issues, including root cause and trend analysis

  • Continuously assess and propose opportunities to enhance controls improvements and provide guidance to business on design and application of key controls, procedures, and best practices

  • Provide testing coordination and support

Education

BS/BA or equivalent, Graduate degree in a related field (law, business, etc.) preferred but not required.

Work Experience

10+ years financial services experience

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